Although you can immediately create and add to records as soon as you have registered in the app, we need to make sure your email is indeed yours before we add you to our community and allow you to add people to your circle of trust.

That is why the app will ask you to validate your email address upon registering.

Don't worry if you canceled that step when you registered,it can be done at any given moment later in 3 easy steps:

1) Tap on the "Validate my account" button

You can easily change the application language within the settings of the application. To do so:

• Go to "Settings" ("Gear" icon at the bottom left of the main menu)
• In the "Misc settings" section, choose "Application language" then select your language.
• The refresh is automatically done and your settings are automatically saved

For data exchange to be effective, it is necessary that both devices launch the synchronization. The first has to occur on your device to send the data to the machine of your trusted person, which in turn will synchronize and enable the recovery of the record.

The synchronization is also triggered automatically at regular intervals when the application is launched. In that case, just wait a few minutes for the record to be synchronized between devices. The waiting time can be changed in Settings.

The name Andaman comes from the Andaman Islands, an archipelago in the Bay of Bengal between India and Myanmar. The people of the Islands lived completely isolated from the rest of the world for some 2200 years.

Andaman7 is a mobile application only. We do not develop on PC or Mac.

However, we have built a platform for other actors, such as companies developing a health management tool on PC or Mac, to interface with our application. For further information on possible partnerships, contact info@andaman7.com

Yes. The app works offline.

You can add content to the app without being connected to the Internet. The only functionalities that require to be online are the ones directly linked to the synchronization. You need to be connected when using:

Images can be added to a record only in PDF, JPG or PNG format. Our technical team is busy working on getting compatible with other medical image standards.

We are reaching out to medical imaging companies to help us with this work.

Moreover, when we launch our Premium Offering "the companion", it will allow storage of large high quality image files on a computer and only access the low definition and smaller file size image directly on the mobile device.

We don't store your sensitive health data on servers (so it is not in the Cloud). All your data stays on your device unless you choose to share it with someone in your Circle of Trust.

So, if you didn’t share your data with anyone and didn't back it up on a desktop, then yes... It's lost, the same way it would be if you had written it all down in a notebook without making copies.

The fact that we don’t keep a backup of your information reinforces the security and anonymity we give your private health data.

Sharing a record in (fully or partially) Andaman7 is done by creating sharing rules.

A sharing rule is defined by three parameters:

• Which record do I share
• Who do I share with
• Which parts (fields) of the record do I share

You first need to add the person you want to share the record with to your circle of trust

Then follow these steps:

You can add a document (pdf or image file) to any of your health records. This makes it really easy to integrate medical document such as lab results, blood tests or any or any other document that you see fit into the health record. 

You have 2 options to import a document into a health record:

1. Directly from a given health record